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Decoding the journey from brand value to communication message

In modern communication - where every brand has only a few seconds to shape its image in the public’s mind—“good content” is no longer the deciding factor. What matters more is whether the content is rooted in the brand’s identity, whether it is resilient enough to endure across campaigns, and whether it enables the public to understand – think – feel correctly about the brand.

Viettel High Tech’s A80 campaign is a prime example of how all Brand Content only becomes valuable when it is built from the brand’s core. It is this foundation that created the campaign’s powerful impact: more than 83 million impressions and a discussion volume 16 times the original target.

 

 

Brand Foundations — the Origin of All Brand Content

No campaign can be sustainable without a clear brand foundation. Viettel High Tech did what many Vietnamese businesses still overlook: building a well-defined brand platform that serves as the strategic anchor for every message.

Its brand philosophy Enable – Khai phóng sức mạnh is not just an inspiring value but the overarching strategic direction to:

  • Unlock Vietnam’s technological intelligence

  • Unlock the potential of Vietnamese people

  • Unlock national autonomy in strategic technologies

Accompanying this philosophy are three core values — Caring, Innovative, Flexible — operating as the brand’s “genetic code.”

  • Caring defines the spirit of service.

  • Innovative highlights the technological creativity of Vietnamese engineers.

  • Flexible reflects the adaptability required in a high-pressure, ever-changing tech environment.

From this foundational structure, every Viettel High Tech brand communication asset consistently carries three qualities: human-centred – technological – adaptive.

 

When Context Meets Identity: The Birth of Brand Creative

One of the strengths of the Brand Creativity methodology is its ability to logically connect Brand Context – Brand Creative – Brand Contents.

In the A80 campaign, the national context demanded something unique: a defense-technology enterprise cannot communicate like a commercial brand. It must appear as a servant force — a “guardian of the nation’s technological sky.”

From the Enable philosophy and its three core values, the Brand Creative was shaped to fit this emotional and historical context:

The message “The Mark of National Contribution”

This message extends directly from the “Enable” spirit: every contribution to the nation becomes a “mark” created from activated strength — technological strength, human strength, and Vietnamese inner capability.

  • Caring is embedded in “Contribution,” honouring national service and paying tribute to past and present soldiers who silently protect the country.

  • Innovative comes through in “Mark,” symbolising visible imprints of Vietnamese-made technology and intellect — not merely operation, but mastery.

  • Flexible appears in the evolving idea of a “mark,” showing readiness to adapt and respond to national needs in every context.

Thus, the message does not stand apart; it is a logical continuation of the Enable philosophy and its core values — ensuring consistency from Brand Context to Brand Creative.

 

THINK – FEEL – KNOW: A Communication Structure That Builds Enduring Campaign Power

The success of Viettel High Tech’s A80 campaign did not come from million-view videos or mass KOL coverage. Its impact came from addressing the three most essential layers of strategic communication:

 

THINK – What makes Viettel High Tech’s products remarkable?

The campaign delivered a fundamental truth: Vietnam is mastering strategic defense technologies—from radar and cybersecurity to intelligent national-security solutions.
This rational layer establishes trust through real capabilities.

As a defense-technology enterprise that typically handles confidential information, Viettel High Tech provided the public with unprecedented access: UAV systems, radar, 152mm self-propelled artillery, firearms simulation systems—offering “never-before-seen” insights into Viettel’s role in national defense.

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FEEL – What does the public feel?

Pride was not forced through slogans. It emerged naturally through authentic imagery: engineers in control rooms, night-shift duty teams, radar systems quietly scanning the skies.

This emotional layer sparked organic spread — resonating with Viettel High Tech employees, Gen Z audiences, and even veterans who once fought for national peace.
It transformed pride in Viettel High Tech into a shared, national pride rooted in self-reliance and technological sovereignty.

 

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KNOW – Understanding that leads to Affection

The public was invited to “experience in order to understand”: real people, real technologies, real acts of service.
Such direct witnessing forms perception based on experience rather than narration — creating a natural journey:

understand → appreciate → feel proud.

Thus, “The Mark of National Contribution” does not impose emotion; it lets the audience authentically experience pride and connection to both the brand and the nation.

 

A Model Beyond Communication — Creating Emotional Brand Equity

The combination of Think – Feel – Know created a power far beyond a typical communication campaign. It built enduring emotional brand equity — enabling Viettel High Tech to sustain its brand strength over time, beyond A80.

Because it was “born from the right place,” the Brand Content system achieved remarkable reach:

  • 83M+ impressions (82% of Vietnam’s population)

  • Content virality 16× the original target

  • 100+ pages and community groups voluntarily sharing

  • Audiences becoming “emotional ambassadors,” retelling their own stories

 

Such large-scale organic spread is only possible when content stays true to the brand, avoids trend-chasing, and never relies on artificial emotion.

 

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